Refund policy
Well-Kept, LLC Return Policy
- Any defective products must be returned within 30 days of invoice date.
- Remember to include your packing slip or invoice from the original order so we know who the return is from.
- Return the product with shipping prepaid. Shipping charges are not refundable.
- All items must be in original packaging.
- Returns must be sent via UPS, Federal Express, DHL or any courier that issues a tracking number. Please e-mail return tracking numbers to hello@staywellkept.com
- Please allow 2-4 weeks for the credit.
Please provide the following information to hello@staywellkept.com
- Customer name
- Reason for return
- Please specify for us: Requesting a refund or replacement product?
- Customer e-mail address and phone number
After receiving this information, we'll review and respond quickly to make sure you are more than satisfied. Thank you!